Frequently Asked Questions

Yes – উইকেট ট্র্যাক operates under a Curacao e‑gaming licence, which is internationally recognised and subject to regular compliance audits. The platform also adheres to local laws regarding online betting and uses SSL encryption to protect user data.

The welcome bonus is a 100% match up to ৳5,000 and carries a 35× playthrough requirement on the bonus amount only. You have 30 days from the moment you claim the bonus to meet the rollover; failing to do so will forfeit the bonus and any associated winnings.

You can fund your account using bKash, Nagad, Rocket, Visa/Mastercard, Skrill, Neteller, and direct bank transfer, as well as Bitcoin, Ethereum, and USDT. Deposits via e‑wallets and crypto are instant; card and bank transfers usually take 1‑3 business days. Withdrawals follow the same methods and are processed within 24 hours for e‑wallets and up to 5 business days for cards.

Log in, go to ‘Profile → Verification’ and upload a clear photo of a government‑issued ID (passport, NID, or driving licence) and a recent proof of address (utility bill or bank statement). Our compliance team usually reviews the documents within 24 hours; once approved you’ll receive an email confirmation and full account access.

The smallest stake you can place on any cricket market is ৳10. Maximum limits vary by event and market type – popular markets like match‑winner may allow up to ৳50,000 per bet, while exotic bets often have lower caps. You can see the exact limits displayed on the bet slip before confirming.

In the ‘Responsible Gambling’ section of your account settings you can set daily, weekly, or monthly deposit caps, or opt for a temporary self‑exclusion (24 hours to 6 months). Changes take effect immediately and can only be increased after the current period ends. If you need longer exclusion, contact support for a permanent account closure.